Frequently Asked Questions

Brownie Bottle is a cloud kitchen-based restaurant located in Bengaluru, specializing in serving a delicious variety of milkshakes and fast food items.

Placing an order is simple! Visit our website and browse our menu. Once you've selected the items you'd like to order, proceed to the checkout and follow the instructions to complete your order.

We currently offer delivery within a specific radius of our location in Bengaluru. You can enter your address during checkout to check if you're within our delivery range.

Our operating hours are 11:00AM to 11:30PM (hours may differ) . Please note that these hours may be subject to change, so it's a good idea to check our website or contact us for the most up-to-date information.

Yes, you can! Many of our items allow for customization. Simply select the customization options available during the ordering process, and we'll do our best to accommodate your preferences.

We accept online payments through our secure payment processing system. You can pay using major credit cards and other payment methods.

Absolutely. We take your security seriously and use industry-standard encryption to protect your payment information. Your financial data is secure and never shared with third parties.

After placing your order, you'll receive a confirmation email with an estimated delivery time. Our delivery partners will keep you updated on the progress of your order.

Yes, you can track the status of your order in real-time using the tracking link provided in your confirmation email. This allows you to know exactly when your delicious treats will arrive!

We understand the importance of catering to various dietary needs. While we strive to accommodate special requests, please be aware that our kitchen handles a variety of ingredients, including allergens. Feel free to contact us to discuss any specific concerns before placing your order.

We value your feedback and want to ensure your experience is exceptional. If you have any issues with your order or would like to provide feedback, please contact our customer support team at hello@browniebottle.com.

Yes, we often run special promotions and offer discounts to our valued customers. Keep an eye on our website and social media channels like Instagram, Facebook, Twitter and Youtube for the latest updates on our offers.

Order cancellations or modifications are subject to availability and timing. If you need to make changes, please contact us as soon as possible at hello@browniebottle.com so we can assist you.

Stay connected with us by subscribing to our newsletter and following us on our social media platforms. This way, you'll be the first to know about new menu items, promotions, and exciting events!

If you have any more questions or need assistance, please don't hesitate to reach out to us at hello@browniebottle.com